Hypercare Status - United States

Hypercare Status - United States

Files and attachments are currently unavailable

  • Oct 30, 2026 7:52 PM EDT · Identified

    The following features are temporarily unavailable for viewing or download while the upgrade is underway:
    - Photos and videos
    - File attachments
    - Audio files for virtual pagers
    - On-call schedule and report downloads

    Our team is actively working to restore access. We will share the next update as soon as more information is available.

  • Oct 30, 2026 6:50 PM EDT · Investigating

    We are currently disabling files and attachments sent via Hypercare until an urgent upgrade is completed.

    This means any attachments sent via Hypercare will be possible but viewing of these attachments may not be possible until this upgrade completes.

    We will continue to update as the upgrade progresses.

System Status

Oct 30, 1866 - Jan 27, 1867

Login and Single Sign On - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

Messaging - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

Notifications and Real-Time Syncing - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

File Attachments - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

Viewing Who is On-Call - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

Code Teams - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

Code Teams - Canadian Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

Self-serve Scheduling - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

Administration and Scheduling - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867

API & Integrations - US Region

· --% uptime
Oct 30, 1866
Jan 27, 1867
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Incident history