5:35 PM - 6:13 PM EDT (38min duration)
Image sharing is experiencing failures
There were permission issues, which have been resolved.
11:10 AM - 11:19 AM EDT (9min duration)
Our service is currently down due to issues experiencing in our analytics
The service is back up. Working towards ensuring this does not happen and it triggers alarms gracefully.
3:08 PM - 5:34 PM EDT (2h 26min duration)
Admin portal down due to a billing misconfiguration with our cloud provider
This incident has been resolved.
No incidents reported
2:01 PM - 2:10 PM EDT (9min duration)
All Hypercare services is experiencing critical downtime
It has been addressed. The root cause was with our analytical server having a certification expiration which resulted in our application server experiencing downtime. The issue has been addressed, and have been set up where it should never happen again.We apologize for the ten-minute downtime, and we will do our very best to prevent incidents like this from happening again.
7:39 PM - 7:56 PM EST (17min duration)
Mobile application may experience slower response times
Incident was resulted from the disk drive running out of space. We have increased the capacity of our server that handles analytics, and everything is back up and running. There should have been little to no difference in user experience to the users on the mobile app. Hurray!