1:08 PM - Jun 1 1:01 PM EDT (23h 53min duration)
[US & CA Region Only] Delay in Sending and Receiving Messages
After monitoring, we have not seen any delays or issues. We are now fully closing this incident.
8:28 AM - May 31 10:45 AM EDT (2d 2h 18min duration)
[US Region only] Reports of higher latency
The team has completed their monitoring of the slowness experienced across Hypercare services on May 29, 2024. No new issues arose during the monitoring period after the incident.
10:00 PM - May 28 12:00 AM EDT (2h duration)
[US and Canada Regions] Hypercare Virtual Paging Maintenance Notice – May 27, 2024
The scheduled maintenance has been completed.
3:50 PM - 4:21 PM EDT (31min duration)
[CA and US Region] Hypercare platform interrupted service
This incident has been resolved.
12:39 PM - 1:02 PM EDT (23min duration)
[US Region only] Reports of Message and Notifications Delay
The team has identified the issue for the message delay and it has been fixed.
9:44 AM - 10:20 PM EDT (12h 36min duration)
[US Region Only] Intermittent service interruption
The incident has been fully resolved.