Hypercare Status - United States

Hypercare Status - United States

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Jan 24, 2022 10:37 AM EST

Inability to view, edit profiles over admin portal

Updates

  • Jan 24, 2022 10:45 PM EST

    This issue is now resolved.

    Resolved
  • Jan 24, 2022 10:37 AM EST (12 hours and 8 minutes earlier)

    Currently, we have confirmed the issue where administrators are unable to view profiles over the administrative portal and therefore unable to edit and remove the user from the organization. We are currently investigating this issue.

    Investigating