Hypercare Status - United States

Hypercare Status - United States

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Oct 8, 2020 4:46 AM EDT

Notification delivery delayed

Updates

  • Nov 3, 2020 10:08 AM EST

    This incident has been resolved.

    Resolved
  • Oct 13, 2020 10:40 AM EDT (3 weeks and 28 minutes earlier)

    Issue seems to have been fixed. We will continue monitoring for issues.

    Monitoring
  • Oct 13, 2020 9:04 AM EDT (1 hour and 36 minutes earlier)

    Push notifications seem to have a temporarily outages for some users. Investigating and will be updated within 30 minutes.

    Monitoring
  • Oct 9, 2020 1:40 AM EDT (4 days, 7 hours, and 24 minutes earlier)

    The issue seems to have stabilized. We're going to continue monitoring it for the next little while and will update once we are sure the issue has been resolved.

    Monitoring
  • Oct 8, 2020 4:46 AM EDT (20 hours and 54 minutes earlier)

    Most of the time there are no issues with notification delivery. However, about once or twice a day for periods of typically about 5 min (but can be longer) notification delivery is delayed. We are actively investigating why this happens and will post an update once we identify the issue.

    Investigating