Hypercare Status - United States

Hypercare Status - United States

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Jan 21, 2021 1:02 PM EST

Potential slow loading times

Updates

  • Jan 24, 2021 10:19 AM EST

    This incident has been resolved.

    Resolved
  • Jan 22, 2021 10:42 AM EST (1 day, 23 hours, and 37 minutes earlier)

    A fix has been implemented that addresses the speed issues from yesterday.

    Monitoring
  • Jan 21, 2021 1:02 PM EST (21 hours and 40 minutes earlier)

    We have gotten complaints of slow message loading times and slow passcode/face id authentication. Our team is investigating these issues and are hoping to have updates in the next hour.

    Investigating