Hypercare Status - United States

Hypercare Status - United States

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Apr 11, 2024 3:50 PM EDT

[CA and US Region] Hypercare platform interrupted service

Impacted:
Virtual Pager - US Region
Viewing Who is On-Call - US Region
File Attachments - US Region
Code Teams - US Region
Administration and Scheduling - US Region
Messaging - US Region
Notifications and Real-Time Syncing - US Region
Self-serve Scheduling - US Region
Code Teams - Canadian Region
Login and Single Sign On - US Region
API & Integrations - US Region

Updates

  • Apr 11, 2024 4:21 PM EDT

    This incident has been resolved.

    Resolved
  • Apr 11, 2024 4:10 PM EDT (11 minutes earlier)

    US Region services have been recovered. We're closely monitoring the platform.

    Monitoring
  • Apr 11, 2024 3:58 PM EDT (12 minutes earlier)

    Canadian region has been recovered. The team is still recovering the US region.

    Identified
  • Apr 11, 2024 3:50 PM EDT (8 minutes earlier)

    We're currently experiencing a downtime in CA and US region. We're currently investigating the issue.

    Investigating