Hypercare Status - United States
May 31, 2024 1:08 PM EDT
[US & CA Region Only] Delay in Sending and Receiving Messages
Impacted:
Virtual Pager - US Region
File Attachments - US Region
Code Teams - US Region
Messaging - US Region
Notifications and Real-Time Syncing - US Region
Code Teams - Canadian Region
Updates
-
Jun 1, 2024 1:01 PM EDT
After monitoring, we have not seen any delays or issues. We are now fully closing this incident.
Resolved -
May 31, 2024 3:58 PM EDT (21 hours and 3 minutes earlier)
The engineering team continues to investigate delay and monitor response time. Service is operational.
Monitoring -
May 31, 2024 3:07 PM EDT (50 minutes earlier)
[CA Region only] Deployment in CA region and might experience a temporary service downtime. The service is now recovered.
Monitoring -
May 31, 2024 1:08 PM EDT (1 hour and 59 minutes earlier)
We're observing longer processing time in sending and receiving messages in US and CA region. The team is currently investigating the issue.
Investigating