Hypercare Status - United States

Hypercare Status - United States

Back
Sep 11, 2019 10:18 PM EDT

Warning: Notifications are not received on iOS when app is closed

Updates

  • Sep 13, 2019 7:45 AM EDT

    Apple has approved our app and we have released it to the app store. Please head to the App Store and update/install Hypercare Secure Collaboration app.

    Resolved
  • Sep 12, 2019 1:00 AM EDT (1 day, 6 hours, and 45 minutes earlier)

    We have identified the issue and implemented the fix. We have pushed the new version to the app store and are pending approval from Apple. In the meantime we are continuing to monitor the issue.

    Monitoring
  • Sep 11, 2019 10:18 PM EDT (2 hours and 42 minutes earlier)

    iOS has major outage on notifications. This issue is currently being investigated. We will report real-time updates as we receive information. For now, please re-open the app every now and then to ensure no critical notifications are missed. Android notifications are unaffected by this.

    Identified