Hypercare Status - United States

Hypercare Status - United States

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May 5, 2026 5:32 PM EDT

[US Region] Scheduled Maintenance Notice - May 5, 2026 (21:30 - 22:00 ET)

Impacted:
Virtual Pager - US Region
Viewing Who is On-Call - US Region
File Attachments - US Region
Code Teams - US Region
Administration and Scheduling - US Region
Messaging - US Region
Notifications and Real-Time Syncing - US Region
Self-serve Scheduling - US Region
Login and Single Sign On - US Region
API & Integrations - US Region

Updates

  • May 5, 2026 10:00 PM EDT

    The scheduled maintenance has been completed.

    Completed
  • May 5, 2026 9:30 PM EDT (30 minutes earlier)

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

    In Progress
  • May 5, 2026 5:32 PM EDT (3 hours and 57 minutes earlier)

    Our team will be deploying a solution that eliminates the impact of upcoming Oracle Cloud maintenance activities happening in the U.S. region.

    What to expect:
    During the deployment, users may experience up to a 60 second period in which Hypercare will be out of service. Users actively using Hypercare may experience a blank or flickering screen, and may be logged out. If users run into such issues on the web platform, they should refresh the page. If users run into such issues on the iOS or Android, the user should close the application (not just background it) and reopen.

    Date: May 5, 2026 (Tuesday)
    Start Time: 21:30 ET | 18:30 PDT
    End Time: 22:00 ET | 19:00 PDT

    If you have any questions or require assistance, please reach out to your Customer Success Manager or contact our support team at support@hypercare.com.

    Thank you,
    Hypercare Team

    Maintenance will begin as scheduled in 60 minutes.

    Scheduled