Hypercare Status - United States

Hypercare Status - United States

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May 20, 2019 11:10 AM EDT

Our service is currently down due to issues experiencing in our analytics

Updates

  • May 20, 2019 11:19 AM EDT

    The service is back up. Working towards ensuring this does not happen and it triggers alarms gracefully.

    Resolved
  • May 20, 2019 11:17 AM EDT (2 minutes earlier)

    SSL certificate has been renewed. We are currently working on steps to mitigate this current issue from being replicated.

    Monitoring
  • May 20, 2019 11:10 AM EDT (7 minutes earlier)

    The analytical service we used internally to track usage failed to renew its security certificates. This resulted in a failure of all our services. We have identified and will have the service up and running within the hour. We will ensure this does not happen again.

    Identified