Hypercare Status - United States

Hypercare Status - United States

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Apr 1, 2021 6:01 PM EDT

Messaging web app and admin web app seems to be suffering downtime

Updates

  • Apr 1, 2021 9:44 PM EDT

    This incident is now resolved as Azure resolved their issues an hour ago.

    Resolved
  • Apr 1, 2021 6:30 PM EDT (3 hours and 14 minutes earlier)

    Azure seems to have resolved issues on their end. We will continue to monitor the issue.

    Monitoring
  • Apr 1, 2021 6:01 PM EDT (29 minutes earlier)

    New access to the messaging application or admin portal will be exposed to a message saying a typo issue. The problem is resulting from Azure downtime. Hypercare technical team will be monitoring Azure to ensure swift recovery.

    Identified