Hypercare Status - United States

Hypercare Status - United States

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Jun 5, 2024 1:29 PM EDT

[US and Canada Regions] Hypercare Virtual Paging Maintenance Notice – June 19, 2024

Impacted:
Virtual Pager - US Region

Updates

  • Jun 19, 2024 10:00 PM EDT

    The scheduled maintenance has been completed.

    Completed
  • Jun 19, 2024 8:00 PM EDT (1 hour and 59 minutes earlier)

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

    In Progress
  • Jun 5, 2024 1:29 PM EDT (2 weeks, 6 hours, and 30 minutes earlier)

    Scheduled maintenance is planned for June 19, 2024 in Canada and US, which will affect virtual paging services. Virtual paging services from Hypercare may experience intermittent downtime during the scheduled maintenance period. It is highly recommended that Users and Organization Administrators communicate potential impacts to service to external parties that utilize virtual paging and make arrangements for alternate channels of communication as needed.

    This scheduled maintenance will allow for optimizations on Hypercare's virtual paging system and ensure continued reliability and performance. Hypercare Messaging, On-Call Scheduling and Team Activations will not be impacted and will remain fully operational during the scheduled maintenance period.

    Scheduled Maintenance Period:
    From: 8:00 PM (EDT) on June 19, 2024
    To: 10:00 PM (EDT) on June 19, 2024

    We apologize for any inconvenience this may cause and assure you that our team is working diligently to minimize the impact and complete the maintenance as quickly as possible.

    If you have any questions or concerns regarding this maintenance, please do not hesitate to contact our support team at support@hypercare.com or by phone at 1-877-379-3533.

    Best regards,

    Hypercare Support Team

    Please note an update to the scheduled maintenance time. The Scheduled Maintenance Period will be

    From: 8:00 PM (EDT) on June 19, 2024
    To: 10:00 PM (EDT) on June 19, 2024

    Maintenance will begin as scheduled in 60 minutes.

    Scheduled