Hypercare Status - United States

Hypercare Status - United States

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Mar 6, 2026 8:52 PM EST

[US only] Authentication failing on Hypercare

Impacted:
Virtual Pager - US Region
Viewing Who is On-Call - US Region
File Attachments - US Region
Code Teams - US Region
Administration and Scheduling - US Region
Messaging - US Region
Notifications and Real-Time Syncing - US Region
Self-serve Scheduling - US Region
Login and Single Sign On - US Region
API & Integrations - US Region

Updates

  • Mar 8, 2026 9:22 AM EDT

    This incident has been resolved.

    Resolved
  • Mar 6, 2026 11:09 PM EST (1 day, 9 hours, and 13 minutes earlier)

    All core services are now operational. The team is monitoring to ensure continue stability.

    Monitoring
  • Mar 6, 2026 10:07 PM EST (1 hour and 1 minute earlier)

    Partial recovery of core services have returned (Messaging, Login, On-Call Scheduling). Real-time notifications remain non-operational.

    Monitoring
  • Mar 6, 2026 8:52 PM EST (1 hour and 15 minutes earlier)

    We have confirmed reports that authentication is not working on U.S. which will affect all users using Hypercare in the U.S. region. We are currently investigating the cause and hope to restore the service as soon as possible.

    Investigating