Hypercare Status - United States

Hypercare Status - United States

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Jan 19, 2024 2:51 PM EST

[US Region Only] - Issue with notifications of messages on Web platform

Impacted:
Messaging - US Region
Notifications and Real-Time Syncing - US Region

Updates

  • Jan 19, 2024 3:01 PM EST

    Message notifications on the Web platform have been fixed and are now fully operational.

    Resolved
  • Jan 19, 2024 2:51 PM EST (10 minutes earlier)

    We are currently investigating an issue with Web notifications not working as expected. iOS and Android message notifications are operational. Our Engineering team has identified the issue and are working on a fix.

    Identified