Hypercare Status - United States

Hypercare Status - United States

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Apr 20, 2026 7:04 PM EDT

Intermittent latency / slowdown

Impacted:
Code Teams - Canadian Region

Updates

  • Apr 20, 2026 8:27 PM EDT

    This incident has been resolved.

    Resolved
  • Apr 20, 2026 7:09 PM EDT (1 hour and 18 minutes earlier)

    We are investigating the root cause of intermittent slowdowns / latency interrupting Hypercare services.

    Investigating
  • Apr 20, 2026 7:04 PM EDT (5 minutes earlier)

    We are monitoring intermittent slowdown / latency in the Hypercare platform on both web and mobile platforms.

    Monitoring