Hypercare Status - United States

Hypercare Status - United States

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Apr 7, 2022 2:37 PM EDT

Some users are reporting a slow connection to the admin portal. Support team is currently investigating the issue.

Updates

  • Apr 7, 2022 3:05 PM EDT

    Upon performing various tests in our administration portal some Hypercare instances experienced degraded performance for a short period of time. We apologize for any impact this may have caused anyone affected. Thank you for your continued support and we will always continue to be transparent in situations like these.

    Resolved
  • Apr 7, 2022 3:03 PM EDT (2 minutes earlier)

    A fix has been implemented and we are monitoring the results.

    Monitoring
  • Apr 7, 2022 3:03 PM EDT (less than 1 second earlier)

    All systems have been restored to optimal. We have identified the issue and will continue to monitor for the next 24 hours. A summary of events will be provided at that time.

    Monitoring
  • Apr 7, 2022 2:37 PM EDT (26 minutes earlier)

    We are currently investigating this issue.

    Investigating