9:59 AM - Aug 14 2:43 AM EDT (16h 44min duration)
Phone number escalation seems to be in a degraded performance
The phone escalations for code activations is now operational. One of our internal systems was updated which resulted this outage. We have added tickets to our backlog to implement safe guards to help prevent issues like this occurring in the future.
No incidents reported
2:34 AM - 9:16 AM EDT (6h 42min duration)
Organization Login (SSO) Outage for MGH
This incident has been resolved.