Hypercare Status - United States

May 26, 2026 6:32 PM EDT

[US Region] Scheduled Maintenance Notice - May 26, 2026 (10:30 – 10:45 PM ET)

Impacted:

Virtual Pager - US Region

Viewing Who is On-Call - US Region

File Attachments - US Region

Code Teams - US Region

Administration and Scheduling - US Region

Messaging - US Region

Notifications and Real-Time Syncing - US Region

Self-serve Scheduling - US Region

Code Teams - Canadian Region

API & Integrations - US Region

May 26, 2026 10:45 PM EDT

The scheduled maintenance has been completed.

Completed
May 26, 2026 10:30 PM EDT (14 minutes earlier)

Scheduled maintenance is currently in progress. We will provide updates as necessary.

In Progress
May 26, 2026 6:32 PM EDT (3 hours and 57 minutes earlier)

Hypercare is performing maintenance tonight.
What to expect:
During the deployment, users may experience up to 60 seconds period in which Hypercare will be out of service. Users actively using Hypercare may experience a blank or flickering screen. If users run into such issues on the web platform, they should refresh the page. If users run into such issues on the iOS or Android, the user should close the application (not just background it) and reopen.
Date: May 26, 2026 (Tuesday)
Start Time: 22:30 ET | 19:30 PDT
End Time: 22:45 ET | 19:45 PDT
If you have any questions or require assistance, please reach out to your Customer Success Manager or contact our support team at support@hypercare.com.
Maintenance will begin as scheduled in 60 minutes.

Scheduled